Frequently asked questions
General - Questions & Answers
* Who is Team Liberty Benefits?
* How soon can I begin using my membership?
* Who is included in the memberships?
* What payment options are available?
* How do I use these services?
Liberty Rx Plan
* Where Can I use this Card?
* How much will I pay for my prescriptions?
* How can I keep my prescription drug costs down?
* How does this work with my current insurance prescription card?
General - Questions & Answers
Who is Team Liberty Benefits?
Team Liberty Benefits is one of the pioneers in the field of Consumer Driven Health
Plans. TLB has entered its second decade offering Prescription savings - second
to none, Dental, Vision, Chiropractic and Hearing savings, Legal, Identity Theft
and Financial Planning savings.
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Who is included in the memberships?
Benefits are available for individuals and families. Family members include you,
your spouse or significant other, unmarried dependent children under age 18, residing
at your home, and unmarried college students to age 26.
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How soon can I begin using my membership?
As soon as your Membership Packet arrives in the mail, usually 7 to 10 days.
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What payment options are available?
You have options of: Credit Cards - VISA, MasterCard, Discover and American Express; You may use debit cards with a
VISA or MASTERCARD logo.
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How do I use these services?
For Liberty Rx services, locate a participating pharmacy online, using this website,
or call the Customer Service number on the back of your Membership Card. For Home
Delivery Rx services call the number provided in your Membership Packet.
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Liberty Rx Plan
Where can I use this card?
The card is accepted at over 98% of US Pharmacies located throughout the United
States. The network includes pharmacy chains as well as thousands of independent
pharmacies throughout the country. Pharmacy location information can be obtained
by contacting our customer service department. If a neighborhood pharmacy is not
already participating in our network, please have them call us. We will send them
information about how they can participate in the network so that you can take advantage
of the savings as soon as possible.
Home Delivery is an ideal way to realize even greater savings on your medications.
Information on how to order is included in your membership materials. Live customer
service via a toll free number is available to assist you.
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How much will I pay for my prescriptions?
You can price your prescriptions online, at this website, and know what your price
is before you buy it.
The price paid depends upon the pharmacy and the type and quantity of drug purchased.
Pharmacies, just like other retail stores, compete against each other and may have
special prices on some products. When this is the case, we cannot discount the pharmacy’s
already low price, but a member will receive the advantage of the pharmacy’s
special pricing. THE MEMBER ALWAYS RECEIVES THE LOWER OF THE CONTRACT PRICE OR THE
PHARMACY’S PRICE.
For drugs taken for 90 days or longer, the Home Delivery service generally offers
the greatest savings. You can see these prices online at this website, or call the
Home Delivery Customer Service toll free number for assistance.
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How does this work with my current insurance plan prescription card?
Always present your Liberty Rx Card with the insurance card and ask the pharmacist
to show you the drug cost for each card. If your prescribed drug is not on the insurance
company’s formulary, your co-pay goes away and Liberty saves the day. If you
have co-pays, sometimes the co-pay is more than Liberty’s price. If you can
buy your prescriptions for 90 days rather than 30, check your co-pays (X3) against
the home delivery pricing online. Some insurance plans won’t cover 90 day
prescriptions, Liberty saves you significant money on 90 day prescriptions. Check
it out.
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How can I keep my prescription drug costs down?
Buy your medications with your Liberty Rx Plan. In 2010 our members saved an average
of 40.2% at the Pharmacy and up to 70% through the Liberty Home Delivery service!
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